Job Posting: Client Care Specialist
Location: San Antonio
Salary: Starting at $15/hour
Employment Type: Part-Time/Full-Time
Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy making a difference in people's lives? We are seeking a dedicated Client Care Specialist to join our team!
About Us:
At Caring Senior Service, our mission is to help every senior remain healthy, happy, and at home. We are committed to our GreatCare® principles, which emphasize quality, reliability, and compassion in every interaction. When you join our team, you become part of a caring community that values empathy and supports seniors in living their best lives.
About the Role:
As a Client Care Specialist, you will be the first point of contact for our clients, ensuring a professional and knowledgeable experience. Your primary responsibilities will include converting Client Opportunity Calls into face-to-face Client Care Consultations and managing applicant interactions to schedule interviews for our branches.
Key Responsibilities:
- Answer phones quickly and professionally, providing exceptional customer service.
- Respond to leads and applicants via phone, email, and text promptly.
- Document necessary data into our software systems efficiently.
- Schedule Client Care Consultations and interviews for applicants.
- Conduct follow-up communications with leads and applicants.
- Maintain accurate activity logs and reports for supervisors.
Qualifications:
- Must be at least 18 years old.
- Proficient in spoken and written English.
- Strong communication and interpersonal skills.
- Basic knowledge of Microsoft Office and computer skills.
- Ability to work independently and as part of a team.
What We Offer:
- Starting salary of $15/hour.
- Flexible work hours, Monday through Friday from 7 AM to 7 PM.
- Opportunities for growth and advancement.
If you are ready to join a caring team that values empathy and professionalism, we want to hear from you!
To Apply:
Please submit your resume.
Join us in making a positive impact in our community and helping seniors live healthier, happier lives at home!